Excalibur Communications is pleased to report a 6% increase in turnover to £9.2 million for the year end to June 2022. Turnover for the 2021/22 year-end period is up, largely due to a rise in mobile and unified communications revenues and new customer wins.
The mobile side of the business has seen revenues climb by 9%, from £4.4million in 2020/21 to £4.8 million this year. This has been driven by new customer wins and the return of lost revenues from international travel which ceased during the pandemic. The company also signed up its biggest ever mobile customer, twice the size of its next largest client.
Excalibur’s IT and fixed line business continued to perform well with a 2% increase in revenue to £4.4 million. This growth was focused on Excalibur’s service and support for customers who wanted to enable their workforce to work more flexibly, ie ‘work from home’.
Underlying EBITDA* is 3% up on 2020/21, due to a combination of product mix and investment in operations and automation. This, alongside investment in leadership, will facilitate further growth into 2022/23 and beyond. (*EBITDA is defined as Operating Profit after adding back depreciation and amortisation).
Peter Boucher, commenting on the results, says; “These figures show that Excalibur is on a firm growth trajectory for revenue and customer numbers. We will also have a new end-to-end CRM system going live in the first half of the year. As well as optimising day-to-day operations and productivity, we expect it to free up the team’s time and boost engagement. We have already seen that if employees and clients have more time to fully engage with the possibilities of the technology we offer, it can drive very positive results in terms of service quality and speed.”