Suzi Day – Operations Director

Ecosulis

Ecosulis are an ecological consultancy with a national presence. With offices across the country including some very rural areas, they are the most experienced ecological consultancy in the UK.

With 28 staff split over three sites, the workforce needed to be completely mobile and able to work flexibly from any location. Their current systems were no longer supported, not up to the task and not suitable for future growth.

Excalibur introduced predominantly cloud-based infrastructure with fully managed support. Microsoft Office 365 was implemented to help both office based and non-office based staff to collaborate from anywhere.

To take care of backup and security, a bespoke backup solution and Microsoft Azure were implemented. Microsoft Azure protects critical assets and integrates with both cloud and on premise data storage. Data is secure and service availability is now at 99.99%.

Ecosulis are now able to work smarter with systems that provide the reliability and security benefits they need now and in the future. Server and end-user support is managed by Excalibur providing a single point of contact for everything and very competitive SLAs. As a Microsoft Gold Partner, Excalibur’s support technicians ensures fast resolution for every query.

The speed of the new infrastructure offers clear benefits to productivity and working with the latest software and collaboration tools allows employees to get things done much more efficiently.

“Our communications were in need of a refresh to help us service our customers better and get our employees working collaboratively. It was also crucial that the whole project could deal with our requirements now and into the future.”

“I can’t fault the expertise of Excalibur staff, we have a dedicated account manager who deals with everything within SLA, sometimes even sooner. We like the fact that they see our problem as their problem and it’s great to call just one person instead of several.”

Suzi Day – Operations Director