CONNECTIVITY SERVICES
The 2025 PSTN
Switch off
We’ll help your company move to a modern alternative, with no stress or downtime.
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What is the PSTN Switch Off?
In 2017, Openreach announced that they are switching off the old analogue PSTN and ISDN in 2025. This is the system that traditional landlines in homes and businesses depend on nationwide. This means that businesses will need to upgrade
to a more modern solution, for both voice services and broadband. Any other devices that connect to the PSTN such as CCTV, alarm
systems, and EPOS machines will also need upgrading.
Businesses that do not upgrade will lose access to both their landline and broadband.
Why is this happening?
The traditional PSTN network is old and difficult to maintain. PSTN as a technology cannot keep up with the demands of the 21st century. Across the country, businesses are switching from landlines to mobile and internet-based communication. It’s an easy process to modernize, but it’s important for your IT department or connectivity partner to take the initative and not be left behind.
What is the timeline?
The final goodbye for these services will arrive at the end of 2025. That might seem along way off, but in fact the switch off has already begun. Since October 2021, new PSTN lines have not been available
to buy in 169 locations, and from September 2023 they will be unavailable for purchase throughout the country.
When Can I no longer Purchase?
Openreach are progressively stopping the sale of PSTN services across the country, area by area. Use the map to the right to find the closest exchange to your HQ.
What Are my options?
In our experience, there’s no one-size-fits-all solution. The perfect option for your company depends entirely on your requirements, meaning what you’re currently using your PSTN line for.
Excalibur provide a variety of different options:
Phoneline+
The perfect option for smaller businesses who only use their PSTN line for their landline. Phoneline+ has been designed by Gamma to specifically replace the traditional landline service using VOIP technology to make and receive voice calls over the broadband network.
VoIP solutions like this are almost always simpler than traditional solutions, while being more scaleable and including many features that traditional PBXs do not.
Excalibur are providing Phoneline+ for as low as £9.99 per month.
SoGEA
Previously, for broadband to an office, both a traditional phone line and a broadband line needed to be installed. Single Order Generic Access (SoGEA) provides a singular connection entirely through the internet, elminating the need for a telephone line.
To replicate your current FTTC broadband while not using the PSTN, SoGEA is the best long-term solution.
Simple-Swap
Excalibur are providing Gamma’s all-in-one solution to easily migrate both your phoneline and your broadband off the PSTN, while preserving your current number.
Simple swap incorporates both SOGEA and Phoneline+, which minimizes the risk of disruption to all employees relying on their phone line and broadband.
Why Choose Excalibur to help you make the move?
Highly accredited
At Excalibur, we continually look to achieve and uphold industry relevant accreditations that focus on improving the way we operate and our overall service.
On top of all our partner accreditations, we can proudly say we’re a Vodafone Regional Partner of the Year 2020.
Support-focused
Most broadband and telephony providers have a low ratio of operations staff to compared to sales and marketing. At Excalibur we hold a 4:1 ratio of service staff to sales.
This ensures that we have enough resources internally to continually deliver on-time and maintain an excellent standard of service.
Focused on engagement
We believe that by improving our own staff engagement and well-being, it positively reflects in the service we deliver.
Excalibur is a Sunday Times 100 Best Companies to Work for 2017, 2018 and 2020. We also hold the Federation of Small Business South West Award for Employer of the Year 2018.
What our clients say about us
Here at Excalibur, we’ve already helped many businesses modernize their broadband and telephony. We’re delighted that so many of our clients are not only happy with our hosted telephony services but are willing to advocate for us.
Could your business function without phone lines?
