IT Support for Schools
Futureproof IT support and data security for schools
Our fully-supported IT services keep the education sector at the digital forefront.
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Modern IT Support Services for Education Facilities
Improvements in technology have sparked a revolution in the education sector. It’s essential that IT keeps pace with the ever-changing demands of modern teaching.
New ways of learning present new challenges around hardware, software. and data security. Fortunately, Excalibur can help. We provide market-leading managed IT support for schools, colleges, and universities so that they can excel in the digital age.
We pride ourselves on building relationships with education leaders and teachers so that we fully understand their needs, and then we provide support on-site, by phone, or remotely.
As you would expect from a leading managed IT support provider, we provide a comprehensive list of services.
Our School IT Solutions
Managed IT Support
We understand that not every school or college requires the same level of IT service. We can take over the management of your full IT operation or tailor a solution to suit your specific needs.
- Network management
- Cyber Security
- Friendly onsite support
- IT consultancy & planning
- Phone & remote support
- IT procurement
- Access to our helpdesk
- GSuite & Office 365 management
Devices like laptops, tablets, VR handsets, and other mobile devices require a fast, secure and reliable Wi-Fi network to deal with the high volume of traffic. You can trust Excalibur to provide a fully-secure network.
- Initial consultancy
- Project planning
- Configuration & installation
- Full testing
- Ongoing support
- Wireless certified professional to guide throughout the process
Our interactive whiteboards enhance the learning environment and bring the classroom to life through engaging technology, eye-catching graphics, sharper sound and multi-user interaction.
- Multi-user collaboration
- Object awareness detection – pens write, fingers move and palms erase
- Richer sound and ultra-high-definition display
- Fully-integrated mobile solutions
- Long-lasting warranties
Virtual and Augmented Reality
Quality teaching has always been the secret to opening eyes and minds. The introduction of VR and AR in the classroom offers a multi-sensory experience that will excite and inspire.
- 3/15/30 user kits
- Teacher tablet to control expeditions
- Google Pixel XL device
- All ready to go out of the box
- Technical support
- Create tours via Google VR
- Tour Creator Content pre-loaded
- Loan kits are also available
Intelligent System Monitoring
Our system monitoring and management service allows us to easily overview the health of hardware and software across a school’s network to ensure workstations, servers and network devices stay up-to-date with the latest firmware, drivers, security patches, and operating system updates.
- Real-time system monitoring
- Immediate alerts
- Performance checks
- Security monitoring
- Multi-platform & device support
- Background maintenance
- Network performance monitoring
- Mobile device monitoring
Secure Remote Backup
We provide a fully-secure remote backup service for all sensitive data and files within an education establishment, including student information, personal details, financial records, audits, and compliance records. Our backup solution uses military-grade encryption and is hosted in the UK.
- Daily backups – 7 days a week
- Daily reporting
- Tailored flexible data limits
- Protection against accidental deletion, hardware failure & data corruption
- Flexible restore options
- No hardware requirements
- Proactive monitoring
- 3-month data retention as standard
Our fully-managed asset management services provide a complete register of all your IT assets, including users, locations, and device values. Our engineers ensure all details are up-to-date for audit purposes right up until asset retirement.
- Full site audit
- Complete asset register
- Labelling of all IT assets
- Warranty checks
- Secure storage online with facility to provide selected access
- One-off setup fee with no annual maintenance cost
- Continual management of your asset register
Sophos Endpoint Protection
Sophos Endpoint Protection goes far beyond signature-based prevention of known malware. It correlates suspicious behaviours and activities using real-time threat intelligence from Sophos Labs, so your endpoints and data are protected.
- Web control category-based filtering
- Application control point & click blocking
- Peripheral control managed access to removable media & mobile devices
- Data Loss Prevention (DLP)
- Anti-malware, HIPS & malicious traffic detection
- Web, application, device & data control
- Endpoint web filtering
- Synchronised endpoints and firewall security
Benefits of Specialist School IT Support
Outdated equipment and legacy software often contribute to a poor user experience for teachers, staff, and students, leading to unnecessary downtime, lesson disruption, and wasted resources.
We believe tomorrow’s classrooms should deliver digital learning without technical disruption to enhance the experience for pupils and teachers. Lessons rely on both dedicated teaching staff and the resources they have access to.
Why Choose Excalibur for School IT Support?
Focused on support
We’re focused on providing dedicated and personable support that answers your questions and solves your problems. We have experts in school IT support who can fix any problem and provide a quick resolution.
Education IT specialists
We have been delivering fully integrated IT solutions and support to schools and colleges in Swindon and across South West England for almost 20 years.
Trained & qualified staff
Every year we invest in over 1,000 hours of training for our team, from frontline support to management-level cyber security. Our technical support staff are also trained and examined by our suppliers to meet their exacting standards.
What our Education clients say about us
Here is a selection of testimonials from our satisfied customers in the education sector.
It’s like having extra staff members at school. They are friendly, approachable and always ready to help. The team are experts and helped us develop a roadmap for upgrades and plan for the future. We envisage a long-term partnership.
Nicky Tregear | Wordsworth Primary School
The main benefit is not the new computers or more reliable IT infrastructure but the relationship we have with all their team. They work with us, have partnered with our departmental teams and value personal relationships that build trust.
Derek Peaple | Park House School
The classroom is becoming increasingly digitised and our systems couldn’t keep up. Servers were slow, networks got blocked and it seemed we were spending more time managing the computers than using them to learn. The new systems and software is fantastic but more important is the support we get.
Julie Greer | Cherbourg Primary School
How Can We Help?
Excalibur partners with the best tech providers to create first-class IT support for schools and education centres in Swindon and across the South West of the UK.