Hosted Voice/VOIP and SIP

Business phone systems

We provide a spectrum of services to meet business communications on site or remotely; from fixed line rental to cloud based voice and data networks that integrate communications between devices.

Cloud-based / Hosted telephone systems

A modern phone system 

The future of business phones

With better quality data connections available, VOIP and cloud-based technology is becoming increasingly more popular for businesses who are looking for a reliable, cost-effective and flexible telephone solution.

How does it work?

Cloud-based phone systems are hosted in the cloud rather than in your office using Voice over Internet Protocol (VoIP) to communicate. This simply means all phone calls are placed over the internet through a data connection rather than traditional infrastructure, perfect for remote working and online collaboration.

An improved way of working

Boost productivity and improve customer service

With cloud-based communications, your staff and customers benefit from a seamless calling experience. Exceptionally clear audio quality, minimised call dropping and unified communications not only improves staff productivity but also improves general customer satisfaction.

Business Continuity 

One of the main benefits of cloud-based phones is the ability to make and receive a call from anywhere with an internet connection. Whether you’re working from home or on the road, cloud-based applications can be used on multiple devices, meaning your staff won’t miss a call. 

In control and flexible

Your organisation’s entire communications can be managed easily through a simple to use interface. Cloud-based solutions are highly scalable – changes can be made to multiple sites, countries and individual users through one portal. 

Integrated Communications

A seamless experience

Work collaboratively with integrated messaging, video meetings, call routing and unified communications.

Working alongside your existing tools

Create a streamlined experience by integrating hundreds of apps such as Office 365, Salesforce and G Suite. 

Management reporting

In-depth call management reporting and dashboard integration is available to help organisations get a real-time understanding of their call traffic.

Find out more about cloud-based phones

If you’ve got any questions about pricing or how cloud-based phone systems would work at your business, please get in touch and we’ll be happy to have a no obligation chat.

Fixed Telephony

Looking to move to SIP Trunking?

Switching from ISDN before 2025

With ISDN lines phasing out in 2025, it’s important businesses have an efficient and reliable solution in place to support them in the future. Excalibur can provide businesses with an easy transition to the more cost effective and reliable Session Internet Protocol (SIP) trunking.

There’s a number of SIP solutions available, each with a range of monitoring and management tools. Speak to one of our experts to create a tailored communications package for your business.

The sooner you switch, the more you’ll save

For more information about SIP trunking, contact one of our solutions experts today

Why Excalibur?

We’ve worked with thousands of businesses and hundreds of different industries, over time we’ve likely experienced every challenge that can come with poor business communications. Below are just some of the key reasons why you should consider business phone systems with Excalibur.  

  • Receive fast and expert support from our specialist helpdesk
  • Partnered with leading telephony providers
  • Our billing analysis can ensure you’re not paying more than you need to
  • Create your own tailored solution to build a professional and seamless customer experience
  • Industry leading SLA times

Speak to our team

Choosing the right solution is important. Speak to one of our experts about the features you need and the challenges you’re facing. We’ll be able to recommend a solution which can save money and improve your businesses operational capabilities.

Prefer to contact a solutions expert directly? 

Give me a call on 01793 317447 or e-mail me at welcome@excaliburcomms.co.uk

Brett

Brett King

Business Development Manager

5+ Years working in business communications