IT Support for Law firms
Protect your client’s data and futureproof your firm
Our IT services ensure your law firm can always run efficiently and effectively.
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Proactive IT Support for Law Firms
For law firms working in intense environments, having robust IT is imperative. Protecting client information, maintaining new or emerging systems, and enabling hybrid working, have all become technology priorities in recent years for law firms.
Having an IT support company like Excalibur to hand will ensure that your firm remains protected and resilient in its technology.
Each relationship and client we have is completely different, and we understand that what your legal firm uses may be different from your competitors. That’s why we never use a cookie-cutter approach to our services, instead personalising each approach to your needs.
Our services aren’t just limited to IT support:, we can provide cybersecurity, connectivity, and telephony solutions to legal firms.
Our IT Solutions for Legal Firms
Managed IT Support
Whether you’re a single-site office or a business with multiple locations, reactive IT support is paramount to the success of your business.
- Friendly and patient support staff
- Leading SLAs
- Phone and remote support
- Office 365 and Google Workplace support
- Procurement and repair
- Planning and IT strategy
For firms operating in a hybrid world, having robust connectivity that can handle anything is essential to your business continuity. Our business internet solutions keep your systems running.
- Consultancy and planning
- Installation and configuration
- Ongoing monitoring and support
- Access to certified professionals
- Support and upgrades
For law firms with extensive client lists, having systems up at all times is of paramount importance. Being able to access information from a variety of systems at any point is needed. Our advanced system monitoring will help.
- Real-time monitoring
- Custom and standard alerts
- Proactive changes
- Security and bandwidth checks
- Remote and on-site monitoring
Secure Remote Backup
If your law firm’s data is stored onsite, you risk losing everything. With secure and remote backup, you create a virtual gap between your company and the vital data you hold.
- UK and EU data centres available
- Daily backups, 7 days a week
- Reporting available
- Flexible data limits
- Increased protection against data loss
- No on-site hardware required
Webroot Managed Anti-Virus
Webroot Secure Anywhere Anti-Virus provides powerful protection from online threats for all your devices. No matter what devices your employees are using, or where they’re working from, they can remain protected with Webroot.
- Malware and phishing protection
- Remediation of ransomwarea damage
- Intelligent monitoring
- Lightweight software
Being able to pick up the phone or call on a business line from wherever can be hugely important for lawyers and solicitors on the road or working from home. Our telephony solutions can help you to connect from anywhere.
- Fully integrated phone systems
- Microsoft Teams
- Managed from a single dashboard
- Multiple device options available
- Free internal calls
Benefits of Specialist Law firm Support
Law firms have long been seen as slow to adopt modern technology, but the recent pandemic brought about an urgent change to this.
Now, with all this technology to hand, law firms need expert support to guide them through tomorrow’s ever-changing world.
Why Choose Excalibur for Law Firm IT Support?
Focused on support
Our team are friendly, approachable and patient. No problem is too simple or too difficult, and we’re constantly innovating to improve how we support businesses like yours. Our service is tailored to you with no cookie-cutter contracts that are inflexible.
Robust and skilled service
We partner with the best in technology so you get access to the best resources. With a team of experts armed with the leading tools available, we’re constantly providing exemplary service.
Trained & qualified staff
Every year we invest in over 1,000 hours of training for our team, from frontline support to management-level telephony solutions. Each relevant team member also takes partner exams regularly.
What our clients say about us
Across the South West and further nationwide, we have many happy clients who continue to work with us. Hear what they have to say about our IT support.
It’s like having extra staff members at school. They are friendly, approachable and always ready to help. The team are experts and helped us develop a roadmap for upgrades and plan for the future. We envisage a long-term partnership.
Nicky Tregear | Wordsworth Primary School
The main benefit is not the new computers or more reliable IT infrastructure but the relationship we have with all their team. They work with us, have partnered with our departmental teams and value personal relationships that build trust.
Derek Peaple | Park House School
The classroom is becoming increasingly digitised and our systems couldn’t keep up. Servers were slow, networks got blocked and it seemed we were spending more time managing the computers than using them to learn. The new systems and software is fantastic but more important is the support we get.
Julie Greer | Cherbourg Primary School
How Can We Help Your Firm?
Speak to one of our team, and see how we could improve the IT support and at your firm.