About Us
About Excalibur – Communications and IT Provider
Excalibur is a leading Communications and IT provider, empowering businesses across the South West, and beyond
Established in 1992 as the Mobile Phone Shop, Excalibur has evolved into an expert provider of tailor-made technology solutions. Our bespoke services range from Managed IT Support through to Cloud Telephony, Business Broadband and so much more.
Utilising the latest technology, our solutions allow businesses to improve their efficiency, enable growth and increase profitability.
famous for customer engagement
Customer service is at the heart of our business, and we strive to deliver service excellence to our customers as both a communications and IT provider.
This focus has resulted in us achieving an above-average client retention rate of six years. Our nationwide clients range from legal firms to football clubs, charities and schools.
Our long term relationships with our clients allow us to get to know their business, and their team on a personal level. In turn, our team have the insight to successfully guide them throughout their technology journeys.
… and Partner Engagement
Our team of 65 are Excalibur’s biggest asset, and continue to drive us forward. We recognise that an engaged team motivates excellence, making for a first-rate customer experience.
With over 1,000 hours of training set aside each year, our team are not only engaged, but possess the expertise to deliver innovative solutions to our customers.
Alongside training, we prioritise our team’s individual development through various programmes; from professional certifications through to personal progression schemes, such as Living Leader.
Our Values
Being a value-based company is important to us and a strong emphasis is placed on aligning what we do with four key values
- PERSONAL
- EXPERT
- FAIR
- BOLD
Beyond forming our culture, they also shape the service that we provide. This approach emboldens us to build upon our existing solutions and expertise, driven by the principal goal of doing right by our customers.
Recognition
Excalibur has been recognised as a Top 100 UK Best Small Companies to Work For in 2017, 2018, 2020 and 2021.
Most recently, Excalibur was recognised as a Top 50 UK Best Small Companies to Work For 2023.
Best Companies accreditation is a recognised UK benchmark of employee engagement.
This recognition sits alongside our plethora of industry awards and accreditations, including Vodafone Total Communications Partner and Microsoft Gold Partner.
Excalibur is more than just a business. We are a close-knit team who are focused on being the best in the industry, and delivering exceptional service and solutions to our customers.
Excalibur holds a firm belief in supporting the community. We regularly fundraise and volunteer for local charities through a series of employee-led initiatives. The company also takes part in an annual challenge, raising funds for causes in Wiltshire and the South West.
Why not speak to our solutions specialist?
Give Mark a call on 01793438888 or email him at sales.enquiries@excaliburcomms.co.uk
Mark Holmes
20+ years working with SMEs
to optimise their business technology.
What our clients say about us
Here at Excalibur, we’ve helped transform the IT and business communications of countless companies around the UK. From fully managed IT support and connectivity services to mobile services and business telephony, we deliver reliable, forward-thinking, and scalable solutions.
But don’t just take our word for it. Hear it from the people who have experienced it first-hand.
Looking for Technology Support in the south west?
Our HQ is in Swindon, best placing us to work with countless businesses across the South West.
Check us out on the map.
contact our expert team
Whatever reason you need technology support from us, we can help. And if you’re not sure exactly what you need, that’s not a problem either. Our team of experts will be able to accurately diagnose what you need through our free initial assessment.