About Us

About Excalibur – Communications and IT Provider

Excalibur is a leading Communications and IT provider, empowering businesses across the South West, and beyond

Established in 1992 as the Mobile Phone Shop, Excalibur has evolved into an expert provider of tailor-made technology solutions. Our bespoke services range from Managed IT Support through to Cloud Telephony, Business Broadband and so much more.

Utilising the latest technology, our solutions allow businesses to improve their efficiency, enable growth and increase profitability.

famous for customer engagement

Customer service is at the heart of our business, and we strive to deliver service excellence to our customers as both a communications and IT provider.

This focus has resulted in us achieving an above-average client retention rate of six years. Our nationwide clients range from legal firms to football clubs, charities and schools.

Our long term relationships with our clients allow us to get to know their business, and their team on a personal level. In turn, our team have the insight to successfully guide them throughout their technology journeys.

… and Partner Engagement

Our team of 65 are Excalibur’s biggest asset, and continue to drive us forward. We recognise that an engaged team motivates excellence, making for a first-rate customer experience. 

With over 1,000 hours of training set aside each year, our team are not only engaged, but possess the expertise to deliver innovative solutions to our customers.

Alongside training, we prioritise our team’s individual development through various programmes; from professional certifications through to personal progression schemes, such as Living Leader.

About Excalibur - communications and it provider.

Our Values

Being a value-based company is important to us and a strong emphasis is placed on aligning what we do with four key values

  • FAIR
  • BOLD

Beyond forming our culture, they also shape the service that we provide. This approach emboldens us to build upon our existing solutions and expertise, driven by the principal goal of doing right by our customers.


Excalibur has been recognised as a Top 100 UK Best Small Companies to Work For in 2017, 2018, 2020 and 2021. 

Most recently, Excalibur was recognised as a  Top 50 UK Best Small Companies to Work For 2023.

Best Companies accreditation is a recognised UK benchmark of employee engagement.

This recognition sits alongside our plethora of industry awards and accreditations, including  Vodafone Total Communications Partner and Microsoft Gold Partner.

Best Companies UK Top 50 Small Companies to Work For 2023 - Excalibur Communications.

Excalibur is more than just a business. We are a close-knit team who are focused on being the best in the industry, and delivering exceptional service and solutions to our customers.

Two members of staff, stood talking in Excalibur Communications office.

Starting out as the Mobile Phone Shop in 1992, Excalibur has made some big changes over the past 25 years. Read Our Story to find out how we have become a leading South West Communications and IT provider.

Excalibur holds a firm belief in supporting the community. We regularly fundraise and volunteer for local charities through a series of employee-led initiatives. The company also takes part in an annual challenge, raising funds for causes in Wiltshire and the South West.

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at sales.enquiries@excaliburcomms.co.uk

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

What our clients say about us 

Here at Excalibur, we’ve helped transform the IT and business communications of countless companies around the UK. From fully managed IT support and connectivity services to mobile services and business telephony, we deliver reliable, forward-thinking, and scalable solutions.

But don’t just take our word for it. Hear it from the people who have experienced it first-hand.

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Looking for Technology Support in the south west?

Our HQ is in Swindon, best placing us to work with countless businesses across the South West.

Check us out on the map.

contact our expert team

Whatever reason you need technology support from us, we can help. And if you’re not sure exactly what you need, that’s not a problem either. Our team of experts will be able to accurately diagnose what you need through our free initial assessment.