IT Support for Accounting Firms
Secure and preventative IT support for accountants
Our fully supported IT services keep your practice safe and secure 24/7
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IT Support that Frees Your Time Up
Accountants are busy people and the increasing requirement for more and more digital know-how means that IT is more fundamental than ever. From Making Tax Digital to the vast range of accountancy software now available, having a robust IT infrastructure to back up your work is essential.
New ways of working combined with a greater need for technology means that accountancy firms need an IT support provider like Excalibur to help solidify their IT estate.
At Excalibur, we work with accountancy providers across the South West to help resolve their IT issues and ensure business continuity. We know that accountants are often time-poor, which is why we focus our work on ensuring that your IT runs efficiently, all the time, with minimal fuss.
Our IT Support Solutions For Accounting firms
Managed IT Support
Having an IT expert at the end of the phone or email can make all the difference when it comes to dealing with IT. We know from experience that no question is too small, and we’re always happy to help with any of your queries.
- Cyber security (including Cyber Essentials technical controls)
- Friendly support
- Ongoing planning and strategy
- Onsite and offsite support available
- G suite and Microsoft Office 365 management
- Procurement support
- Onboarding and offboarding help
We will keep a complete register of every piece of technology in your company, including who they are assigned to and where they are stored. This allows us to keep each device up-to-date and audited on your behalf.
- Full site audit
- Asset register maintenance
- Warranty checks
- Labelling of assets
- Secure online storage with limited access
Sophos Endpoint Protection
Sophos provides a variety of businesses including accountancy firms with an additional layer of security that you normally don’t get with malware protection.
Sophos uses real-time threat intelligence to help identify risks and potential issues. This way, your endpoints are secure and protected.
- Web control category-based filtering
- Application control point & click blocking
- Peripheral control managed access to removable media & mobile devices
- Data Loss Prevention (DLP)
- Anti-malware, HIPS & malicious traffic detection
- Web, application, device & data control
- Endpoint web filtering
- Synchronised endpoints and firewall security
Secure Remote Backup
We know that as accountants, you must keep tax-related documentation for up to 7 years. Backing it up on your premises can cause compliance issues, as well as increase the risk of you losing important data.
At Excalibur, we provide secure remote backups, which increase your security, boost your compliance, and make it easy to restore data if the worst happens.
- Daily backups – 7 days a week
- Daily reporting, if required
- Tailored flexible data limits
- Protection against accidental deletion, hardware failure & data corruption
- Flexible restoration options
- No hardware requirements
- Proactive monitoring
Benefits of our IT Support for Accountants
Accountants must adhere to strict data protection laws, as well as ensure confidentiality for their clients. Excalibur provides you with peace of mind that your and your clients’ data is safe.
Why Choose Excalibur for your Accountancy Firm?
Focused on support
We’re focused on providing dedicated support that answers your questions and solves your problems. We have experts in accountancy IT support who can fix any problem and provide a quick resolution.
We have been delivering fully integrated IT solutions and support to accountancy firms in Swindon and across South West England for almost 20 years.
Trained and qualified staff
Our staff receive over 1,000 hours of annual training to ensure our clients receive the very best service, from frontline support to top-level cyber security. Our technical team are also examined by our suppliers, so they meet and exceed expectations.
What our clients say about us
We work with companies in many
sectors across the South West.
See what some of them have to say.
It’s like having extra staff members at school. They are friendly, approachable and always ready to help. The team are experts and helped us develop a roadmap for upgrades and plan for the future. We envisage a long-term partnership.
Nicky Tregear | Wordsworth Primary School
The main benefit is not the new computers or more reliable IT infrastructure but the relationship we have with all their team. They work with us, have partnered with our departmental teams and value personal relationships that build trust.
Derek Peaple | Park House School
The classroom is becoming increasingly digitised and our systems couldn’t keep up. Servers were slow, networks got blocked and it seemed we were spending more time managing the computers than using them to learn. The new systems and software is fantastic but more important is the support we get.
Julie Greer | Cherbourg Primary School
Get in Touch
If your accountancy firm needs IT support, get in touch with one of the experts at Excalibur.
We will provide a free consultation.