Customer Support

Our team are here to help when you need it. 

Customer Services/Network Support

IT Support

E-mail our team at:

Call us on:  01793 438888

Please login to the portal to raise a case
or check for updates

To receive remote support from our tech team, please install Team Viewer.

Our standard support hours are 08:00 to 18:00, Monday to Friday. 

Support outside of our standard hours can be arranged through your Account Manager.

Our office

Priam House, Fire fly Avenue,

Swindon, SN2 2EH

Not yet an Excalibur customer?

Contact us at or quickly submit the form below and we’ll be in touch as soon as we can.