IT Support in devizes
We specialise in leading business IT into the future.
Expertly managed IT services for businesses across Devizes
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SOME OF OUR CLIENTS
providing SMEs with bespoke IT solutions
We work with businesses across Devizes and Wiltshire to deliver an unrivalled IT service with your business at the forefront of what we do.
As experts in the SME sector, we understand the common pain points of business IT. Alongside this expertise, our personalised B2B approach ensures seamless IT solutions.
Progressive business IT support in Devizes
With a plethora of intelligent technologies now available to SMEs, there has never been a better time to explore new IT possibilities. Excalibur can guide you through the most adept of these solutions, handpicked for your business.
Managed IT Support
At Excalibur, we oversee all aspects of your business IT. We carry out proactive system checks and implement robust cyber protocols to ensure that your IT experience is completely stress-free.
It has never been more crucial for SMEs to protect themselves from cyber threats. Excalibur implements the best-in-class security tools, including vulnerability scanning, endpoint protection and cloud security.
To ensure robust security processes, we provide rapid incident response times, as well as detailed cyber security training for your team.
Cloud Software-as-a-Service (SaaS)
Eliminating the need for traditional hardware and update management, SaaS is the cloud-based solution that allows SMEs to access intelligent applications. This dynamic approach to business operations offers a collaborative and fully integrated IT model.
Utilising SaaS capabilities, Excalibur creates bespoke software ecosystems to meet your unique business needs and increase your team’s productivity.
Microsoft Office 365
Microsoft 365 provides SMEs with access to a catalogue of core applications, including SharePoint, OneDrive and Outlook. This all-in-one model allows for integrated access to the most suitable Microsoft tools for your business.
As an accredited Microsoft Gold Partner, we offer second-to-none 365 migration and rollout, setting your business up with tailored IT processes and providing your team with excellent Microsoft training.
Why Choose Excalibur for IT Services in Devizes?
Everything we do at Excalibur is centered around our core values: Personal, Expert, Fair and Bold.
By aligning our business on these strong set of values, it shapes the way we work internally, and most importantly improves the service we deliver.
Read more about our values.
Setting us apart from other Wiltshire IT providers, our team holds a 4:1 ratio of service staff to sales. This means that when we work with you, we have the resources to deliver outstanding customer care.
This way, you know your IT is always in safe and efficient hands.
Highly Trained Staff
We set aside over 1,000 hours for staff training every year. Thanks to this investment in our team, we are in the best position to provide informed guidance on the best IT solutions for your business.
From questions around cyber security to network quality in Devizes, we’re here to guide you through every technical query.
What Our Clients Have To Say
Regardless of your business size or sector, every organisation deserves a dedicated and quality IT provider.
Have a read of some of our current client feedback.
So responsive, positive and helpful. Really going above and beyond.
Thank you for such wonderful IT Support.
Henry Marshall | Park House School
I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.
Karen Seymour | Middletons Solicitors
I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.
Katherine Woods | Meeting Magic
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.
Shelley Parker | Marlborough Town Council
10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.
MLL | Heritage Consultants Limited
Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.
Mike Crabb | John M Carter Ltd.
Gold Microsoft Partner
While we provide a locally focused IT service, we work with world-leading technology providers. We specialise in bringing cutting-edge software such as Microsoft to Wiltshire SMEs.
As a Microsoft Gold Partner, we hold an exceptional level of insight into Microsoft tools and capabilities. This means that we can provide Devizes businesses with unrivalled prices and local access to Microsoft services.
Alongside Microsoft, we work with a wide range of well-known technology providers, and our team are extensively trained in delivering their latest innovations.
Ready for outstanding IT services?
We’re confident that we have the expertise and localised IT knowledge to help your Devizes business thrive.
Get in touch below to speak with our specialist consultants.
Frequently asked questions
While some larger businesses can afford to maintain in-house IT teams, the costs of maintaining this internal service can be significant. It is also worth noting that an internal team brings additional costs, such as recruitment and HR.
A such, many businesses are now opting for specialist IT services, providing full access to industry-leading skills, avant-garde technologies, and on-hand support.
The monthly costs of your IT support will inevitably depend on the level of support that you choose for your business. This may be dependent on the nature of your business; while some organisations will require extensive cyber security measures, others will require a lower level of protocol.
In general, it’s estimated that around 4% to 6% of annual revenues are allocated to IT support. For a more accurate assessment, you can speak to one of our IT support specialists.
We work with a range of SMEs across the South West, and also offer exclusive deals for small organisations- allowing local business to prosper.
When selecting your IT support provider in Wiltshire or the South West, we advise that price is not your sole deciding factor.
Making a purely cost-driven decision can lead to issues with your standard of service further down the line.
As such, we suggest thorough research into what each provider offers from a strategic standpoint. Providers who prioritise your IT strategy will often provide a future-proofed service, taking your IT scalability and your business’ profitability into account.