IT Support in Malmesbury

Flexible IT Support to boost your business operations

Expert IT services for businesses in Malmesbury


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Tailored iT Support for your Malmesbury SME

Excalibur Communications offers advanced and proactive IT Support to organisations throughout Malmesbury and Wiltshire.

Leveraging over two decades of experience with SMEs in Wiltshire, our team understands the critical importance of maintaining operational continuity in today’s digital landscape.

Excalibur Communications is not a quick-fix IT provider. As an award-winning company serving Malmesbury businesses, we focus on building lasting relationships with your teams, addressing current challenges, and becoming integral to your ongoing digital transformation journey.

  • SME experts, local to your business
  • Thorough IT consultation & strategy
  • Access to our experienced IT team
  • Save on in-house IT costs
  • Industry-leading technology partners
  • Transform your business operations
  • IT packages tailored to your requirements
  • A winning-edge over competitors

Expert IT Support in Malmesbury

As businesses become increasingly digitalised and integrated with cloud solutions, reliable and high-quality IT support is now a business essential. Find out more about the range of IT solutions we provide to businesses across Wiltshire.

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Managed IT Support

We provide an all-inclusive IT support package, encompassing managed IT services, cloud and security solutions, hardware, software, servers, and more.

Our skilled team includes database experts with CRM and ERP experience, cloud migration specialists, digital and IT strategists, and skilled issue resolution technicians.

With our diverse, and highly effective team, we deliver a comprehensive managed IT support solution, tailored to meet your organisation’s unique needs.

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Cyber Security

For businesses of all sizes, maintaining the security of your data and cyber landscape is imperative. At Excalibur, we take Cyber Security seriously, making the protection of your business, our business.

We deliver crucial Cyber Security services, offering advanced tools such as Bitdefender GravityZone, Ironshare and Cisco Umbrella. Our thorough training exercises include interactive email phishing simulations to pinpoint areas of weakness in your business.

In the unlikely event of a breach, we are equipped to assist you in recovering data and restoring your IT infrastructure.

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Cloud Software-as-a-Service (SaaS)

Equipping your business with the right technology and an intelligent digital setup is essential for futureproofing your business.

Our cloud-hosted solutions provide businesses like yours with access to both innovative solutions, and our extensive software knowledge. We provide a straightforward way to expand your digital toolkit, all of which is achieved without significant investment or time from your company.

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Microsoft Office 365

As a global software leader, millions of businesses, including SMEs, utilise Microsoft 365 everyday. Many businesses, however, are not using their Microsoft portfolio to their full potential, and that’s where Excalibur steps in.

We work with you in fully migrating your business to Microsoft 365 and helping your teams optimise their use of Microsoft tools. What’s more, we’re a Microsoft Gold partner, so you can rest assured that you and your team are in safe hands.

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

Why Malmesbury businesses choose excalibur

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Based on values

Everything we do at Excalibur is centered around our core set of values; Personal, Expert, Fair and Bold.

By aligning our business with these values it not only shapes the way we work internally, but directly impacts every interaction with our customers, improving the service we deliver. 
Read more about our values.

Support focused

Many IT Support providers have a low ratio of operations staff to sales and marketing. At Excalibur, we hold a 4:1 ratio of service staff to sales. This ensures that we have enough internal resources to continually deliver on-time and maintain an excellent standard of service.
On average we receive 4.8 out of 5 star rating as feedback from our cases.

Focused on engagement

We believe that by improving our own staff engagement and well-being, it positively reflects in the service we deliver. Excalibur sets aside 1,000 hours for staff training annually.

Excalibur is also a Best Companies Top 50 Best Small Company to Work For and the South West Business & Community Awards’ Employer of the Year 2024 .

What our clients say about us 

Regardless of size or sector, we believe that every business deserves quality IT Support from a committed IT partner.

See what some of our current clients say.

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Microsoft gold Partner

Microsoft 365 requires expertise to fully leverage its capabilities for your business.

Earning the Microsoft Gold Partner Certification reflects our dedication to excellence in Microsoft technologies. We are committed to maintaining this high level of partnership with Microsoft.

Our expertise equips your team with the tools and skills needed to maximize the benefits of Microsoft 365.


Market-leading partners

Excalibur collaborates with technology market leaders to deliver top-tier IT solutions to businesses in Malmesbury. Through our accredited partnerships with Microsoft, Cisco, and Cyber Essentials, we offer a comprehensive range of solutions to meet our customers’ needs.

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Excalibur Communications - Sophos Silver Partner Logo.
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Ready to get Started?

Whether your business requires fully managed IT Support, Cyber Security expertise or Microsoft 365 integration, Excalibur can help. Our team of IT Technicians are equipped to help you take your business operations to the next level.

Speak to a member of our team about your Malmesbury business today. From there, we can provide a free consultation, or a more in-depth assessment with a Senior Project Engineer.

Frequently asked questions

What are the benefits of Managed IT Support?

Cost Efficiency: Managed IT support provides predictable, monthly costs for IT services, eliminating the need for large, upfront expenditure. It also reduces the need for in-house IT staff, reducing staff costs.

Access to New Technologies: MSPs keep up to date with emerging technologies and can provide businesses with access to the latest tools and solutions, keeping them competitive in their industry.

Expertise and Experience: Managed IT service providers (MSPs) offer access to a team of skilled IT professionals with specialised knowledge. This ensures that businesses benefit from the latest technologies and industry best practices.

Enhanced Security: Managed IT support includes robust cyber security measures to protect against threats like malware, ransomware, and data breaches. MSPs stay updated on the latest security trends and can implement comprehensive security strategies.

Scalability: Managed IT providers can easily scale up or down to meet the changing needs of a business. This flexibility allows businesses to adapt quickly to growth or market changes without the need for significant IT investments.

How do I find the best IT Support?

When searching for the best IT provider for your Malmesbury business, you may want to keep a number of factors in mind.

  • Determine the specific IT services your business requires (e.g., cybersecurity, cloud or software services, data backup etc..)

  • Ensure that the IT Provider has experience in working with businesses of your size. For example, a large national provider may lack experience in IT for SMEs. 

  • It is vital to consider scalability and flexibility, especially in the context of futureproofing your business and its technology. While providers such as Excalibur possess the capabilities to adapt their tailored IT offering, not all IT providers can. 

  • Businesses will, of course, consider costs when searching for an IT provider, however, it is important not to make such an important decision on cost alone. While some IT providers may be more affordable than others, it is crucial to inspect the level of service and expertise that you will receive.
Does my business need IT Support?

As the world becomes increasingly digitalised, so too have businesses of all sizes. This rapid acceleration has shifted SMEs into the IT sphere. As such, local businesses, such as those in Malmesbury, may now require external expertise to ensure that their business operations run efficiently.

This growth in digitalisation also poses a higher cyber threat to businesses, both large and small. IT service providers have the tools and expertise to protect your business from a range of cyber threats. In the unlikely event of a cyber breach, IT providers are able to quickly reinstate your IT real estate. 

School, College or University?

We also provide IT support for a number of schools and education institutions across Wiltshire and Hampshire. Check out our specialist division.