IT Support in marlborough

Expert IT support to enable your SME’s success

Fully managed IT support available for businesses across Marlborough


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IT Support That’s With You Every Step of the Way

Our 24/7, proactive IT support allows businesses across Marlborough, Wiltshire and the South West to continue to thrive. 

With access to cutting-edge IT support, and a plethora of products that can assist with anything from collaboration to cyber security, Excalibur are the natural choice for local Wiltshire businesses.

As an award-winning provider with over 20 years’ experience , Excalibur supports SMEs around the South West. We are able to identify weaknesses in businesses’ IT systems, and go on to provide unrivalled solutions to ensure seamless business continuity. 

  • Focused support for SMEs
  • Full IT strategy and assistance
  • Consultations and check-ins
  • Personalised IT products
  • Reduced IT staffing costs
  • Winning edge over competitors
  • Collaborative, efficient and productive
  • Full access to expert IT skill sets

B2B IT Support in Marlborough

Ensure your business has been digitally futureproofed to stay ahead of the curve and your competitors. With emerging SaaS applications, and the development of quantum computing, IT support has never been more vital for SMEs.  

Two office employees working around a desktop computer.

Managed IT Support

At Excalibur, we offer a fully comprehensive service when it comes to IT support. With packages that include cloud services, cyber security, and remote server assistance, we have complete, forward-thinking solutions for your business. 

Our experts are always on hand to assist with a range of specialist requirements. With backgrounds in cloud migration, digital & IT strategies, and in-depth software knowledge, our IT support offers a thorough solution, tailored to your business.

Business IT support customers, talking in a meeting.

Cloud Software as a Service (SaaS)

Utilising cloud-based Software as a Service (SaaS) across your business can increase productivity, improve processes, and even create a more collaborative environment. 

With our hosted options, we provide your business with access to our experienced SaaS professionals, enabling you to build a bespoke digital toolbox, for enhanced business operations. 

IT support team member talking to a customer via a telephone headset.

Cyber Security

A robust cyber security solution is essential for the health of all businesses, including SMEs. For the protection of intellectual property and confidential information, it’s no longer possible to rely solely on anti-virus software. 

At Excalibur, we provide a 24/7 service when it comes to protecting your business and its interests, meaning your confidential data and files remain secure. By reviewing your current strategy, and identifying pain points or weaknesses, we can help you build stronger cyber security defences. 

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Microsoft Office 365

Microsoft 365 is used by millions of businesses daily, but many only take advantage of a fraction of its capabilities. You may already have a host of collaborative and process-driving tools at your fingertips, we can help your business to utilise them.

When you partner with Excalibur, we provide full Microsoft 365 migration, allowing you to capture its full potential. As a Microsoft Gold Partner, we’re in the best position to support your Marlborough business. 

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

Why Marlborough SMEs choose Excalibur

Exceptional customer care

At Excalibur, we make every effort to build strong relationships with you, so you know your IT support is always in safe hands . It’s important that we understand exactly what you need, so we can fully address the level of support required and how best we can assist you and your business. 

Expert Team

Thanks to over 1,000 hours  set aside for training every year, our team have access to the latest industry knowledge. You can rest assured that you’re dealing with experts every time you speak with us. Likewise, we take a proactive approach, ensuring speedy response times.

Robust services

We have been established for over 20 years, working with local Wiltshire businesses to deliver expert IT support. That’s how we know what works and what doesn’t. Our experience allows us to understand the issues you face and the best solutions for your SME.

What Our Clients Have to Say

Our fully managed IT Support is designed to fit alongside your business model. Whether you run a business with 2 or 100 staff, we make sure your needs are catered for. 

This is what some of our clients have to say about our support. 

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Microsoft Gold Partner

As a Microsoft Gold Partner, we continuously demonstrate our dedication towards understanding and working with a range of Microsoft products. So, what does this mean for your business? 

From exceptional discounts to unrivalled product support, Excalibur are here to assist. Whether you need a solution that speeds up processes or unlocks collaboration, we have the tools and expertise you need. 


Partnered with the best

We are renowned for our relationship with large technology providers. Not only will you benefit from a range of software and products, but you’ll also have access to exceptional product knowledge. 

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Excalibur Communications - Sophos Silver Partner Logo.
Cyber Essentials Scheme - Business Certification logo.
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Ready to get started?

For businesses across Marlborough, it has never been more important to invest in fully managed IT support. Undetected weak points in your IT infrastructure or strategy could prove costly.

Let us help you stay ahead and remain protected. 

Frequently asked questions

Why choose managed IT services instead of in-house support?

In-house IT support can prove expensive, especially when it isn’t necessary. Fully managed IT support comes at a fraction of the cost for a number of reasons: 

  • Reduced overhead costs 
  • Minimal cost to HR (no staff onboarding required)
  • No upkeep costs are needed to maintain staff 
  • 24/7 service in case of an emergency 
  • Embedded cyber security measures, reducing recovery costs

Outsourcing to an IT support company also means your business has access to specialist IT knowledge that a single department may lack experience in. 

Is IT support expensive?

With IT support, you can choose the packages that most benefit your business, with the option to attach additional services at any time. Whilst this might appear expensive when compared with hiring and maintaining an in-house team, it uses only a fraction of your budget. 

IT support solutions are often bespoke as a one-size-fits-all model doesn’t work for individual businesses. Some businesses will have greater amounts of data to protect, whereas others may also need to ensure their intellectual property is properly secured. For a better idea of costs and how IT support can assist your business, it’s advised to speak to an IT support specialist. 

Do all businesses need IT support?

The digital era is already here, and many businesses now have some form of online presence. As the full digitisation draws closer, it’s never been more important for businesses to ensure they are fully secured. That’s why all businesses, from manufacturing companies to law firms, must have IT support in place. 

School, College or University?

We also provide IT support for a number of schools and education institutions across Wiltshire and Hampshire. Check out our specialist division.