IT Support in wiltshire

Unrivalled IT support designed for Wiltshire businesses

Fully managed, expert IT support for local Wiltshire SMEs

SOME OF OUR CLIENTS

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TITHEGROVE LIMITED company logo
tottenham hotspur logo
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More Than Just IT Support for Wiltshire Businesses

At Excalibur, our established IT support services ensure that businesses around Wiltshire are always ahead of the game. For over 20 years, we have consistently delivered IT support that goes above and beyond industry standards, and we’re not stopping now. When you partner with us, we work closely with your business to establish how you could use technology to drive profit and efficiency. 

Based in Swindon, we’re well-connected and able to offer you IT support that enables your business to enhance productivity and increase team collaboration. Our services cover the following areas: 

            • Swindon       • Chippenham  
            • Devizes        • Malmesbury 
            • Marlborough …and beyond

 If you’re a Wiltshire-based business in need of managed IT support, we’re here for you. With roots around the county, we’re best placed to offer your business the exact support it needs. 

  • Dedicated support from in-house experts
  • Comprehensive IT strategy
  • Future-proof solutions
  • Industry-leading partnerships and technologies
  • Ensuring business continuity
  • Enhanced security systems
  • Tailor-made support packages
  • Ability to grow with your business

Specialist B2B IT Services in Wiltshire

With an extensive range of smart technologies now available to businesses, there has never been a better time to explore new IT opportunities. Excalibur can guide you through the best solutions, handpicked for your SME.

Three colleagues talking to business customers over telephone headsets.

Managed IT Support

Offering 20+ years of experience, Excalibur is known for providing high-quality IT services across Wiltshire, making us the natural choice for local businesses.

Our managed IT support service provides Wiltshire-based businesses with preventative aid, alongside a reliable and fast response. We assist with network and infrastructure requirements that keep your business running 365 days a year. 

Our strategy: Investing in our team and review processes, ensuring that our customers always receive exceptional service from us. 

Two IT support colleagues, speaking over telephone headsets

Cyber Security

It’s vital for businesses of all types to ensure IT security and data protection for their customers. That’s why our cyber security service always puts you and your customers first. 

We offer business-critical cyber security services for your company. You’ll receive pre-emptive technology, training and resources to guard your business from potential cyber threats. Likewise, our systems help you to defend your data and recover it, should the worst happen.

 We’re here to put your business security first. 

IT support team member speaking through a telephone headset.

Cloud Software-as-a-Service (SaaS)

Businesses thrive from a resilient IT network that can handle SaaS applications and solutions. This is particularly relevant when it comes to future-proofing your business. 

At Excalibur, we offer hosted, cloud, and Software as a Service (SaaS) solutions to help your business excel. Through market-leading applications, industry-specific software and a range of storage opportunities, we support software installation and rollout, all without a major investment in hardware.

Two colleagues collaborating, pictured smiling and shaking hands.

Microsoft Office 365

With collaborative software like Microsoft Office 365, you can offer greater flexibility to your whole team, whether they are office, home or hybrid working. With this next-generation adaptability, you can count on enhanced team collaboration and productivity. 

If you require a supported 365 service, we can guide your business through a seamless Microsoft migration. As well as setting up new users, we also offer extensive staff training around the various programmes to ensure that you’re making the most of what’s on offer.

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at sales.enquiries@excaliburcomms.co.uk

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

How Can Your Wiltshire Business Benefit from Managed IT Support?

Future Scalability

By investing in a managed IT support provider, you’ll have immediate access to a host of IT solutions that will benefit your business. From simplified scalability options, such as hosted telephony, to cybersecurity measures, your IT infrastructure will naturally expand as your business grows, changes or tackles new markets.   

Business Continuity

The IT solutions offered by Excalibur keeps your business running, even during power failures or other unforeseen events. Through a range of cloud-hosted options, we ensure your business offers continuity of service to your customers by enabling your staff to access whatever they need, from anywhere with a secure internet connection. 

Time and Cost Effective

Compared to an in-house IT department, outsourcing your IT offers a cheaper and low-maintenance option. SMEs, in particular, can utilise a managed IT support provider to keep IT costs down. It also means headcount totals aren’t taken up by surplus staff.

Fully Risk Assessed

When you work with a managed IT support provider, like Excalibur, you’re always in safe hands. After the first consultation, we work with you to fully understand your business, any IT weak points and where additional support could really benefit you. We do this via thorough risk assessments and we report any findings to you straight away.  

Why Choose Excalibur for IT Services in Devizes?

Robust Service

As an established IT support provider, we have 20+ years of experience in the B2B sector. During this time, we’ve become experts in the issues businesses face, and in response, we’ve created a robust service that is efficient and transparent. 

Customer-Centric Support

We have a simple purpose for our customers – to reduce unnecessary time spent on technology issues. By proactively improving systems and processes, we minimise the problems your staff encounter. 

Highly Trained Staff

Investing in our staff ensures you always have the very best support. With over 1,000 hours of staff training provided every year, you can rest assured that you’re always dealing with experts.  

Our IT Client Feedback

From connectivity services to fully managed IT support, we’ve assisted businesses with achieving their goals by transforming IT and business communications.  

When you work with Excalibur, you can count on professionals who are highly committed and understanding of your needs.  

Find out what our customers have to say about our services.

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Frequently asked questions

Why should businesses outsource IT support?

As well as saving time and money, outsourcing your IT requirements can actually unlock even greater potential for your business. From workflow automation to productivity software, an IT support provider can assist with risk-assessing new software, finding weak points in your business’s IT strategy and offering scalability solutions. 

Why do Wiltshire businesses need IT support?

Like any business, Wiltshire businesses need IT support that ensures their intellectual property is protected and that their business can keep running in the background. With cyber threats evolving, it’s more important than ever to have the right protection in place. 

Which companies need IT support?

All companies can benefit from IT support, even if their online presence is minimal. IT support is more than managing anti-virus software, it offers preventative measures that protect against cybercrime whilst also affording businesses IT solutions that assist with scalability. 

Which Microsoft 365 programs are best for business productivity?

For businesses, ensuring a good line of communication between colleagues is vital for productivity. That’s why Teams and Outlook are excellent for scheduling, and instant status updates. Microsoft Viva Insights also supports employers and employees alike with addressing unhealthy work habits that could be hindering productivity.  

Microsoft Gold Partner

When you partner with Excalibur, you are partnering with a Microsoft Gold Partner. That means we help your business fully realise and utilise the programs offered by Microsoft 365. 

As a top-tier Partner, we demonstrate an excellent working knowledge of Microsoft technology and products, helping you to unlock greater productivity, efficiency and collaboration for your business. 

Let us show you what Microsoft 365 can do for your business. 

excaliburcomms

Partnered With The Best

Our established relationships with cutting edge technology providers means SMEs always have access to the very best-in-class.

cisco company logo
Excalibur Communications - Sophos Silver Partner Logo.
Cyber Essentials Scheme - Business Certification logo.
hp gold partner award logo
skykick

Looking for IT Support in Wiltshire?

At Excalibur, we support local Wiltshire-based businesses, which means you are never far from an IT specialist. 

 You can find Excalibur Communications in the heart of Wiltshire.

Let’s Get Started

As a Wiltshire-based business, Excalibur is here to support you. Whether you require managed IT support or assistance with assessing SaaS for your business, our team of experts are ready to talk through your requirements, with a free initial assessment. 

School, College or University?

We also provide IT support for a number of schools and education institutions across Wiltshire and Hampshire. Check out our specialist division.