IT Support in cheltenham

Fully managed IT support, delivered by SME experts

IT support that goes above and beyond for your Cheltenham business


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comprehensive iT Support for your cheltenham business 

Our first class, proactive IT support has been adopted by hundreds of businesses across the South West. We deliver enhanced  productivity and increased security, all whilst scaling our services to your evolving business needs.

Focused on local SMEs, we also guarantee an IT strategy that future-proofs the technology your business uses. With over 20 years of experience, we know just how important it is to stay operational. 

As a Swindon-based business, we’re in the right location to distribute IT support to organisations across Cheltenham and Gloucestershire. For businesses across all sectors, you can trust that we have the best IT solutions for you.

  • Specialist SME support
  • Expert strategy guidance
  • A winning edge over your competitors
  • Personalised IT packages
  • Effective use of your IT budget
  • Efficient business operations
  • Accredited technology partnerships
  • Regular support and daily check-ins

Our Specialist cheltenham IT Services

Our comprehensive IT services are designed to keep up with the ever-changing demands of technological advancement. With our specialist digital guidance, you can rest assured that your business operations will always be on top.

IT support team member, speaking to a customer via a telephone headset.

Managed IT Support

We offer a level of IT expertise which remains unrivalled, which is why so many local organisations choose to work with Excalibur. Thanks to  20+ years of working with hundreds of businesses, we’ve truly mastered what tailored IT support looks like. 

Included within our comprehensive IT support packages, you’ll have access to our professional and knowledgeable team, who actively seek ways to further optimise your systems. All this whilst creating an IT strategy that meets your needs.  

Team joke while working using IT

Software as a Service (SaaS)

Introducing Software as a Service (SaaS) to your business could be a game changer. With a range of efficient applications on the market, it is often a great economical option. As well as this, it’s a simple way to enhance your everyday processes and improve team productivity. 

To better support our customers in Cheltenham, we provide a range of SaaS solutions, including cutting-edge cloud and hosted technology. To ensure a smooth migration process, we also provide a thorough risk assessment and rollout.

Colleagues working around a computer

Cyber Security

Cyber security is fundamental for businesses across every industry. Without it, your business could be vulnerable. At Excalibur, our cyber security services ensure both your business and customers’ data is safeguarded. 

As part of our strategy, we’ll ensure your business has all the tools to remain operational in the event of a cyberattack. As well as remote backups for your data, we’ll ensure active and upcoming threats are monitored, and create a plan to address them.  

It’s never been more important to ensure your customers’ data is safe, which is why we place your business’ cyber security at the forefront.

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Microsoft Office 365

If you’re interested in a range of Microsoft 365 products but don’t know where to start, Excalibur is the answer. As a Microsoft Gold Partner, we’re privy to the latest Microsoft products and updates, as well as exclusive discounts on packages. 

Thanks to this partnership, we’re privileged to offer this support to our customers, allowing them to fully unlock Microsoft 365’s capabilities. As well as enhancing productivity, the plethora of available applications are also able to assist you in improving efficiencies and processes around your business. 

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

Benefits of managed iT Support for cheltenham businesses

We Grow With You

If big plans are on the cards, our IT support services can help you see them through. Whether you’re looking to grow your workforce in Cheltenham, branch off into new markets or expand and relocate your office, we have the tools to help you do so. What’s more, our solutions come with a level of scalability attached, so we can assist you now or later down the line.   

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Stress-Free Security

Shore up your cyber security and overall IT strategy with us. Taking preventative precautions in case of a cyberattack or major infrastructure failure will ensure your business remains operational whilst breaches and technical issues are being fixed. Doing so ensures you’re always present for your customers and pressure is taken away from your workforce. 

Effective Use of Time and Budget

Outsourcing your IT support instead of hiring IT in-house experts can be significantly cheaper. Overtime, hiring, training, and salaries can prove costly to maintain. A fully outsourced solution removes those internal expenses, and also provides you with experts at your fingertips. 

Thorough Risk Assessments

We are dedicated to finding solutions that directly benefit the running of your business. That’s why we take the time to fully understand how your business runs and where there may be weak points. Each of our services comes with a bespoke risk assessment, tailored only to your business. 

Why Cheltenham SMEs choose Excalibur

Tailored Solutions

Our services are not a one-size-fits-all solution, in fact, no IT support should be. As a leading provider of IT support , we’re dedicated to giving the customer service your business needs and deserves. That’s why we take the time to fully understand how we can support you. 

Exceptional Service

Excalibur Communications has been operational for 20+ years , successfully supporting hundreds of businesses with IT services. That’s why we know we can provide the right solution for you. When you partner with us, you can count on our support.

Dedicated Experts

At Excalibur, we invest over 1,000 hours of training to our staff every year. This ensures that whenever you contact us, you’re always dealing with an expert who can assist you in the best way possible.  

Don’t Just Take Our Word For It

Our customers rely on us for everything from SIP trunking solutions to SaaS applications. As well as delivering on their exact requirements, we go above and beyond to help their business excel.

Here’s what some of our customers have said about us. 

I had a very interesting and productive 1st meeting with Excalibur yesterday. We got through a huge amount but ran perfectly to time. They were clearly very well prepared for the meeting and followed up with a concise list of actions. Overall, I have been left with an overwhelming feeling of positivity that we are going to make some real progress over the coming months in fine-tuning our IT set-up and improving our cyber security.

Lucy Griffiths | Swindon Property Group

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Microsoft Gold Partner

At Excalibur, we’re proud to be a Microsoft Gold Partner, but it’s our customers who really get to enjoy the benefits. 

As well as discounted packages on Microsoft products, we also offer a wealth of expertise and knowledge. If you need support with a programme or want to make the most out of your current package, we’re on hand to help. 


First class brands

Our established relationship with technology providers means that SMEs always have access to first class brands, delivered alongside Excalibur’s unwavering support.

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Excalibur Communications - Sophos Silver Partner Logo.
Cyber Essentials Scheme - Business Certification logo.
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Find Excalibur on the Map

As a Swindon-based business, we’re under an hour away from Cheltenham.

Find us on the map.

Let’s get started

We want to help your Cheltenham-based business succeed, through personalised IT support that works for you. Whether you’re looking for expansion, or want to investigate SaaS applications across your company, we’re ready to get started.

Get in touch for a free initial assessment.

Frequently asked questions

Is outsourcing IT a good idea for business?

Regardless of your business model and type, outsourcing your IT is likely to reap benefits. From improved processes to enhanced transparency and flexibility, outsourced IT support services are designed to assist your business. Even if you already have an IT department in place, an IT support company can be an add-on to your business. 

Is IT support essential for SMEs?

In a data and tech-driven world, some form of IT support is fundamental. Whilst it’s easy to think that antivirus software and one computer-savvy person are enough, it’s far from the truth. SMEs often heavily rely on technology, especially when communicating with customers. If those systems were to stop working without a quick resolution in sight, it could severely damage business continuity and customer relationships. 

Which businesses in Cheltenham need IT support?

All companies need some form of IT support. Without it, your business could be vulnerable to cyberattacks or infrastructure failure. Even the smallest size businesses should have IT measures in place. 

School, College or University?

We also provide IT support for a number of schools and education institutions across Wiltshire and Hampshire. Check out our specialist division.