Managed IT Support IN reading
Comprehensive IT support, delivered by SME experts
IT support to take your Reading-based business to the next level
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Dedicated IT support in reading
In a data and tech-centric age, businesses are relying on their IT systems more than ever. That’s why competent and experienced IT support is essential for smooth business operations.
At Excalibur, our managed IT services are designed to keep you in the lead and ahead of the competition. We’re equipped to find the right solutions across different industries, or specific requirements tailored directly to your business. In fact, we’re best placed to do so.
With 20+ years of experience, and IT support that has reached hundreds of businesses across the Reading area and beyond, we have the tools and personnel to help your organisation.
Having worked within the Reading area over many years, we understand the challenges that local businesses face. That’s why we’re the best choice for your IT support.
Specialist B2B IT Services in Reading
Managed IT Support
As a leading provider of IT support, we have earned a strong reputation that is unmatched by any other. For over 20 years, we’ve been developing and perfecting our approach to IT support, ensuring that our customers can trust in their IT systems.
As part of our comprehensive IT support, we ensure preventative aid for your Reading business, as well as a rapid response when you need it. We work around the clock to ensure you feel fully supported, so our IT solutions keep your business running 24 hours a day, 7 days a week.
In a GDPR-focused era, it’s never been more important to keep customer data safe and protected, especially in Reading where over 21,000 businesses operate. With our top-of-the-range cyber security support, we are dedicated to helping you safeguard your customers’ information.
Thanks to state-of-the-art technology, as well as training amongst our workforce, we ensure that you are ahead of threats. We’ll also support you in building a plan that prioritises risk assessments and management. In case of a breach, we proactively assist in defending and recovering your data.
Without a thorough cyber security service, you’re putting your business in considerable danger.
Microsoft Office 365
Microsoft 365 is the go-to for so many businesses. Aside from Outlook, Word and Excel, Microsoft offers a series of products that can drive efficiency and productivity across your business.
As a Microsoft Gold Partner, we’re best placed to support your business. We offer a seamless migration service that ensures minimal disruption to your daily business tasks. Likewise, we fully manage the setup of new users and licence agreements on your behalf, leaving you to focus on the tasks that are more important.
Cloud Software-as-a-Service (SaaS)
Businesses are cashing in on the unlimited benefits Software as a Service (SaaS) offer, but many others are stuck on how to implement it into their daily operations.
At Excalibur, we offer support to businesses that are eager to adopt SaaS applications, providing a range of hosted, cloud and SaaS solutions that empower your business. Utilising the right software aids in optimising processes, driving customer experiences and enhancing reporting.
From risk assessments to installation, we’re always on hand.
The Benefits of managed iT Support for Reading SMEs
Managed IT support offers you so much more than just expertise. Our service is designed to solve problems and create solutions, such as scaling your IT for growth in Reading and afar. Scalability options, such as cybersecurity measures and telephony solutions, give your IT the flexibility it needs to expand alongside your business.
With over 20,000 SMEs, Reading is a hub for business activity. That’s why ensuring business continuity during power outages or infrastructure failure is so important. Our IT solutions ensure your business continues to run even when an emergency occurs. Remote back-ups and cloud-hosted options mean your data is always safe and your staff can continue to work anywhere with a secure connection.
Effective Use of Time and Money
Choosing to work with a trusted IT support provider like Excalibur can also help reduce downtime and improve efficiencies. That means you can focus on your core operations and continue to develop your organisation. It’s an excellent solution if you need to streamline operations and save money.
Partnering with a reliable and trustworthy IT support provider ensures your business is always in safe hands. From the first consultation, we take the time to thoroughly understand your business, any IT weak points, and can determine if any additional support could benefit you. We place your business’s best interests at the forefront.
We’re dedicated to supporting your business with a managed IT solution that works for you. That’s why we’re proactively invested in improving your systems and finding additional solutions to streamline your processes.
Our people are at the heart of our business, and that’s what allows us to thrive. Setting aside 1,000 hours of training for our staff ensures that they’re as experienced as possible to deal with your IT requirements.
What Our clients have to say
You’re always working with professionals when you partner with Excalibur. As well as taking the time to understand exactly what your business needs, we go the extra mile to find solutions that future-proof and enhance your services.
Check out what our customers have to say about the service and support they’ve received.
So responsive, positive and helpful. Really going above and beyond.
Thank you for such wonderful IT Support.
Henry Marshall | Park House School
I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.
Karen Seymour | Middletons Solicitors
I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.
Katherine Woods | Meeting Magic
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.
Shelley Parker | Marlborough Town Council
10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.
MLL | Heritage Consultants Limited
Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.
Mike Crabb | John M Carter Ltd.
Frequently asked questions
Or contact us at any time at:
IT support can unlock numerous benefits for your business, including:
- Cost saving
- Access to expertise
- Latest technology and products
- Increased efficiencies
- Reduction of downtime
At any time, a business could be targeted by cybercriminals or experience a significant failure in IT infrastructure. Without dedicated IT support, the task of getting back online becomes incredibly challenging, often so complicated that it takes days to resolve. With IT support, you’ll already have the contingency plan in place that keeps your business running, even in the event of a cyberattack or other disturbances.
Yes. At any time, any business could fall victim to a data breach or be affected by unforeseen events, such as a power outage. IT support is designed to support all types of businesses across every industry in keeping ahead of the game and ensuring business continuity.
Contrary to popular belief, SMEs are more likely to be victimised by a cyberattack. Cybercriminals work on the premise that smaller organisations have limited budgets when it comes to cybersecurity and awareness, which is typically true. Whilst there’s big money in targeting larger corporations, SMEs can be viewed as ‘easy targets’.
Microsoft Gold Partner
Excalibur is proud to be a Microsoft Gold Partner, which simply means we demonstrate an excellent understanding of Microsoft technology and products.
With this partnership, we are able to assist your business in fully realising and utilising the features and capabilities offered by Microsoft 365.
Partnered with the best
When you partner with us, you’ll have access to industry-leading products from some of tech’s key players.
Looking for Managed IT Support in Reading?
At Excalibur, we’re under an hour away from your Reading-based business. So, we’re always on-hand to provide on-site visits.
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Ready To get started?
We’re ready to support your Reading-based business. If you’re looking for a solution that offers cybersecurity, SaaS support, Microsoft 365 expertise, and so much more, we’re the right choice for you.