IT Support in somerset

Proactive IT Support For Somerset Businesses.

Stress-free IT services, managed by our local South West experts


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Flexible IT Support For Your Somerset SME

Excalibur are an established IT support provider, serving businesses across Somerset and the South West for over 20 years.

Regardless of your business sector, our team are experienced in tailoring IT solutions to your organisation.

We are an accredited IT provider for Somerset businesses, specialising in delivering exceptional technology solutions alongside unparalleled customer engagement – whatever stage your business’ IT is at, we’re confident that we can take it to the next level.

  • Hassle-free alternative to in-house support
  • 24/7 support, in case of emergencies
  • Placing your business ahead of the curve
  • Experts in SME IT operations
  • Effective use of your IT budget
  • Efficient business operations
  • Innovative IT processes
  • Industry-leading technology partnerships

Comprehensive Somerset IT Services

It is becoming increasingly vital that your business has access to intelligent IT solutions. It can be daunting to navigate the best options for your business. This is where we step in – taking care of your IT, so you can take care of your business.

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Managed IT Support

Covering a variety of solutions, including secure remote backup and wireless connectivity, Excalibur’s complete IT support has been designed by our committed experts, so you know your IT is in safe hands.

Whether you need support in implementing tools such as managed anti-virus or system monitoring, our team possess the know-how to guide you through the process.

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Cyber Security

Without robust cyber security protocols, businesses run the risk of being exposed to threats, such as ransomware and phishing.

Excalibur utilises cutting-edge tools to protect SMEs from potential cyber-attacks. In the event that your organisation is at risk, we provide quick response times and double down on our efforts to shield your business.

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Microsoft Office 365

Among a plethora of accreditations, Excalibur is a certified Microsoft Gold Partner. Given this partnership, we are in prime position to provide Somerset SMEs with second-to-none Office 365 solutions.

Covering 365 migration and fully supported rollout, we are your local Microsoft experts.

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Software as a Service (SaaS)

Each year, more businesses are adopting cloud-based solutions for their IT operations. This software provides users with a means of upgrading their integral processes, moving them into the era of intelligent IT.

Thanks to our accredited partnerships with premier technology providers, we implement dynamic systems into your organisation, streamlining your processes and propelling your team’s productivity. 

Why not speak to our solutions specialist?

Give Mark a call on 01793438888 or email him at

Mark Holmes, Key Account Manager, Excalibur Communications, Swindon.

Mark Holmes

20+ years working with SMEs
to optimise their business technology.

Why do Somerset SMEs Choose Excalibur?

Unrivalled support

With over 20 years’ of expertise, we have an abundance of experience in managing SME IT. In particular, we work with South West organisations every day, so we understand what your Somerset business needs to excel.

In addition to our 24/7 remote support, we’re able to provide you with a localised service – you can rest assured that if you require on-site help, we aren’t far away.

Robust Technology

We use only the best IT tools, so we can provide you with the very best solutions.

Because of our investment in the latest technologies, your business has access to the best on the market, delivered by a highly trained team.

Team investment

As well as our customer engagement commitment, we are always striving to provide our team with the very best training resources.

This is reflected is our annual training investment, totalling over 1,000 hours. This continuous learning by our team equips them with the tools to deliver excellent IT services.

don’t Just Take Our Word For It 

We deliver a second to none IT service to SMEs, and our clients agree.

Have a read of what some of our current clients have to say about Excalibur.

So responsive, positive and helpful. Really going above and beyond.

Thank you for such wonderful IT Support.

Henry Marshall | Park House School

I am finding Laura at Excalibur a breath of fresh air, nothing too much trouble and only too pleased to try and help. In the short space of time I have had contact with her she’s managed to sort out a few of Middletons’ ongoing problems and not a whiff of using COVID-19 as an excuse not to try and help. Please pass on our thanks for all the work she is doing for us – long may it continue.

Karen Seymour | Middletons Solicitors

I really appreciate the way Charlotte at Excalibur took time to understand the specific needs I have from my mobile contract and found a way to achieve this, despite Vodafone’s tariffs. I have already passed her details onto a colleague and will be happy to recommend to others.

Katherine Woods | Meeting Magic

We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.

Shelley Parker | Marlborough Town Council

10/10 – I have been using Excalibur since it started in Swindon centre – I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur. And thank you to Amy for her supreme effort and excellent communication during lockdown.

MLL | Heritage Consultants Limited

Very easy to deal with, a keen price and excellent and efficient service to boot. Can’t be faulted.

Mike Crabb | John M Carter Ltd.

Microsoft Gold Partner

We’re proud to have an established relationship with software leaders such as Microsoft.

Our Gold Partner status represents our dedication to providing customers with access to Microsoft’s intelligent applications.

This premier partnership includes expert guidance around Office 365 solutions, including migration and ongoing support.


More Technology partnerships

In addition to Microsoft, we count HP, Cisco and Sophos among our accredited partners.

Integrating these renowned products into our IT service means that we can provide you with all the business tools you could need.

From Taunton to Frome and Yeovil to Bruton, we’ve got your Somerset business covered.

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Excalibur Communications - Sophos Silver Partner Logo.
Cyber Essentials Scheme - Business Certification logo.
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Ready to get started?

We are adept at getting to the bottom of your business pain points. Regardless of the issue, we are confident that we have the right solutions for you.

Contact one of our consultants for a free initial assessment. 

Frequently asked questions

Why is IT support important?

With continuous advances in technology, business operations now rely heavily on their IT processes.

Alongside this mainstream reliance, there is an increased need to implement and manage smart software.

Whether this be cyber security or connectivity tools, many SMEs do not have the infrastructure or expertise to action this in-house.

Utilising the services of an IT provider ensures that your business’ security is taken care of, while also saving your business time and money.

How much does IT support cost?

The cost of IT support depends on the level of service that your business opts for. Following a thorough consultation, our IT experts tailor bespoke solution packages.

Should your business’ IT needs change, your current IT package can be amended to fit around your new requirements.

Which businesses need IT support?

In short, the majority of businesses require IT support, albeit to varying extents.

The level of support that businesses require will of course depend on factors such as the size and sector.

While legal organisations will require robust cyber security protocols, most businesses will be working with sensitive information that needs to be protected.

School, College or University?

We also provide IT support for a number of schools and education institutions across Wiltshire and Hampshire. Check out our specialist division.