Depending on your location and the level of upload and download speeds you require, we can recommend a business broadband service to ensure that you get the best possible internet connection.
Our relationships with multiple Internet Service Providers mean we can deliver the fast, effective and highly resilient connection that you need. All our connectivity solutions are designed to ensure there is no single point of failure so you can rest assured that if any of your individual routes go down, your business will continue to operate.
High speed/high reliance solutions are for businesses who carry a higher volume of data, video or voice traffic – or those implementing cloud solutions throughout the building. Our advanced internet solutions are focused on guaranteed bandwidths, high availability and high reliability.
We design your solution to ensure there is no single point of failure, so if any of your individual routes go down – your business will continue to operate. As an added extra, we provide fully managed provisioning and in-life support services, so that if anything goes wrong, our service teams will resolve the problem for you.
MPLS services from Excalibur are a cost effective solution that enables fast, reliable communications between multiple offices – irrespective of their geographic location. A fully bespoke solution, MPLS is highly scalable so it can be easily adapted to meet changing business requirements, including additional sites.
Guaranteed high speed connectivity is a given, but enhanced options offer flexible & dynamic routing which allow traffic to be routed along the quickest path and automatically re-route in the event of a network outage on a circuit.
Whether it is dropped calls or poor call quality. Slow data speeds, visitor WiFi requirements or protecting your data. The wrong type of building structure or being in a rural location – indoor coverage is a common challenge for many businesses.
It is often hard to know where to start. Let us help you overcome this issue.
Whether you are a SOHO, small/medium business or large enterprise, at Excalibur we ensure our solutions fit to your requirements. We are honest and transparent and dedicated to providing an outstanding service, this is why we have a large customer base who regularly recommend us to other businesses.
Our objective is simple, we partner with businesses who want to leverage technology to develop the way they work, improve customer experiences and enhance employee engagement. These elements ultimately result in growth and profitability.
We’ll start by helping you to understand the right technology solutions for your bsuiness – when to invest, how to keep it secure and how to reap the benefits. A thorough understanding of your business will be completed before we make recommendations and show you a roadmap of how to achieve your objectives.
Switching services can present a lot of challenges, this isn’t often front of mind when choosing a supplier but it should be. Extensive resource, admin, shipping to multiple locations, organising the “go live” and what happens when something goes wrong ultimately costs you money.
Simply put, we do it all for you. You’ll have a dedicated Provisioning Advisor to manage the “go-live”. They take all the work away from you, dealing with everything from contracts and setting up cost centres to the actual go live day itself. This will ensure the whole process runs smoothly and the pain is taken away from you.
For larger businesses you’ll have a Prince II Project Manager who builds a “go live” project plan allocating actions and delivery dates. Working alongside your Provisioning Advisor, you’ll get regular updates, progress reports and on-site support for go live date if you need it. Ultimately, they will ensure that the “go live” disruption to your business is hardly felt.
Excalibur has 4 support staff to every 1 person in the sales team. Whilst this is expensive and the opposite of most of our competitors, we believe it’s this service that sets us apart in the market place. We’re a ‘Sunday Times Top 100’ business which enables us to attract the best talent in the industry. Our clients get to deal with people who are best in class, passionate and motivated to ensure all Excalibur clients receive an unrivalled service.
Excalibur has invested in developing an end-to-end SalesForce solution that enables us to offer our customers a thorough support process. This focus on best in class process helped us secure our ISO 9001 2015 accreditation. We constantly monitor, measure and adapt to ensure we deliver our Service Level Agreements to our customers.
Our team deliver the highest level of consistent service, regardless of who you speak to. The idea is that we take the burden, leaving you to get on with your job.
Every Excalibur customer is allocated an Account Manager. Although you’ll deal with our Customer Services team on a day to day basis, your Account Manager will have overall responsibility. They will ensure the smooth running of your account, service reviews and delivery.
We focus on adding value and regularly going above and beyond for our clients. You’ll receive service review meetings with your account manager, in-depth analysis to manage time and monitor costs and access to new technologies as they come to market via our Discovery Days.
The service review will include a review of your products & solutions, the work we do on your behalf, our performance to SLA’s , feedback scores and invoice queries.
What technology is available to me?
It's a question we get asked a lot so we designed our Discovery Days for you to come and find out. Visit Excalibur HQ and we'll show you the solutions that will transform your business.
We run them throughout the year, so choose a date that suits you.