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Home IT Solutions IT Support

Managed Support Service

Providing the same benefits of an employed IT support resource our Managed Service Agreement handles your day to day issues. You’ll receive all the benefits an IT team would provide such as 24/7 network monitoring, IT security, engineer provisioning, proactive testing, proactive back up and asset tracking.

With the ability to flex your cover from basic to the most comprehensive, you can design your plan to suit your business.

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Excalibur SupportPAK

Excalibur’s SupportPAK provides you with a reactive, ad-hoc support service for any IT related issues not covered by a maintenance contract or onsite warranty. Designed for businesses who do not want to commit to a monthly support agreement, or who have an internal resource, hours are pre-purchased and then deducted as your requirements arise.

SupportPAK hours can be used for services such as network changes, adding users and installing new hardware.  The work is usually completed remotely, although site visits can also be charged to your SupportPAK.  To maximise your SupportPAK, we recommend proactive monitoring in addition protect your business against IT risks.

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PurpleMe for SOHO/Small Businesses

Running a small business is challenging enough, without having to worry about your communications and IT working properly.

This is where our PurpleMe Packages come in, a hassle free, cost effective solution for your small business IT and communications needs. With a variety of packages starting from £16.95 a month, all install and set-up fees are included. Your desktop support, email addresses, 365 software, security products, laptops, mobiles and broadband can all be taken care of by Excalibur.

Add users as your business grows, access the latest solutions and best of all, our team of qualified professionals are just a phone call away.

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Are you an Apple house?

Design or media agency? Love Apple? Just have the one alongside your PC’s or you’ve got your own in-house designer?

We know that not every business just uses Microsoft products, so whether you have a mix of Microsoft and Apple products, or are 100% Apple, you can still take advantage of our support services.

Our Apple Certified Support Professionals can set up, integrate & support Mac/OS X servers, Mac desktops and notebook computers. This is an ideal bolt on to any of our other packages.

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Come along to our Discovery Day

What technology is available to me?

It's a question we get asked a lot so we designed our Discovery Days for you to come and find out. Visit Excalibur HQ and we'll show you the solutions that will transform your business.

We run them throughout the year so just choose a date that suits you.

Our IT solutions case studies...

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