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Home Managed IT Support

Managed IT Support

UK-based IT managed support

Excalibur delivers industry-leading UK-based IT managed support to businesses of all shapes and sizes. We provide proactive support, design, provisioning, security, management and development of your systems for a predictable monthly cost.

As a trusted IT solutions provider, Excalibur has many years’ experience managing IT systems on behalf of clients. We are committed to providing the highest quality IT support with first class fault resolution and proactive monitoring. With an excellent customer satisfaction score, Excalibur has proven itself capable of managing critical systems for a range of businesses.

Features

Flexible business IT support

You can tailor your managed IT support contract as you see fit. We can provide full end-to-end support, proactive monitoring, network monitoring, consultancy, fault handing and rectification services or any combination of the wide range of IT services that would provide a business benefit.

Proactive support
With constant monitoring and proactive checks, your IT infrastructure will work faster and more efficiently than ever. Combined with network monitoring, regular servicing and a program of maintenance and upgrades, we ensure your IT infrastructure is always there when you need it.
Fast fault resolution
We aim to fix faults at first contact wherever possible. Our UK-based support team are experts at fault resolution, troubleshooting and investigation. They will work quickly and efficiently to resolve any issues in the shortest possible time.
Network and system security

Our industry-certified security experts will protect your systems, harden network defences and ensure your infrastructure is as safe as it can be. Combined with 24/7 monitoring, Excalibur can deliver the highest levels of network and system security as part of any managed IT solution.

Assets and development

As part of your managed IT solution, Excalibur can provide full asset management and inventory tracking. While managing the resources you have, we can also provide full design, provisioning and development resources to help you manage future challenges as well as existing ones.

Why choose Excalibur

Regular account reviews

We perform quarterly account reviews to assess your usage and future needs. Reviews can highlight potential cash savings or benefits of extra services.

Expert support

Our in-house team of specialist support technicians are on hand to help with any issues you may have with IT services.

Providing the same benefits of an employed IT support resource our Managed Service Agreement handles your day to day issues. You’ll receive all the benefits an IT team would provide such as 24/7 network monitoring, IT security, engineer provisioning, proactive testing, proactive back up and asset tracking.

With the ability to flex your cover from basic to the most comprehensive, you can design your plan to suit your business. With onsite support available as well, the Excalibur team make sure your IT systems are fully operational and maintained.